History
About ODS
History

Where We Began
Our Story


Before OnSite Dealer Solutions became a multi-state automotive operations partner, the foundation for the company was already being built. 


In 2008, ODS founder and CEO Heath Mayor launched two separate business ventures focused on automotive labor, marketing, and commercial real estate. Those early businesses gave Heath firsthand experience inside the automotive industry and helped shape his understanding of the operational challenges dealerships face every day.


One relationship proved especially important. While running those businesses, Heath began working with a family-owned automotive group in Peoria, Illinois. That partnership helped establish many of the ideas that would later become the foundation of the OnSite Dealer Solutions business model.


By 2011, OnSite Dealer Solutions was officially formed with a clear purpose: help dealerships improve make-ready operations through dependable people, better processes, and greater operational accountability.


ODS initially focused on dealerships and dealer groups throughout Oklahoma, Kansas, and Missouri. Those early Midwest markets became the proving ground for the company, allowing ODS to refine its processes, improve its services, and better understand what dealerships needed from a long-term operational partner.

Meet Our Leadership
Building The Foundation Learning Through Experience

Building The Foundation
Learning Through Experience


The first several years of ODS growth were about much more than adding dealership locations.  As the company expanded across the Midwest, leadership continually evaluated what was working, where operations could improve, and how ODS could deliver more consistent results for dealership partners.

That hands-on experience helped shape the ODS model we use today: hire dependable people, build clear processes, provide strong local management, and become part of the dealership operation rather than an outside vendor.

Those early dealership relationships also reinforced a lesson that continues to guide ODS today: every store operates differently.

That is why ODS has never relied on a one-size-fits-all approach. Solutions are built around the dealership, its inventory levels, staffing needs, workflow, customer expectations, and operational goals.
Why Choose ODS
Expanding Our Capabilities From Detail to Operations

Expanding Our Capabilities
From Detail to Operations


As dealership needs evolved, ODS evolved with them.

What began primarily around detail and make-ready operations expanded into a much broader automotive support platform. ODS developed new reconditioning services, expanded its labor capabilities, and invested in technology designed to improve inventory visibility, workflow management, vendor coordination, invoicing, and dealership accountability.

That evolution eventually led to SERV™ Automotive Software, giving dealerships a purpose-built platform for managing many of the operational processes ODS teams were already helping improve in the field.

Today, ODS supports dealerships through four core areas:

👉 Detail Department Solutions 
👉 Custom Dealer Solutions 
👉 Labor Force Solutions 
👉 SERV™ Automotive Software

The services have expanded, but the objective has remained remarkably consistent: help dealerships save time, reduce operational friction, improve inventory turn, and create measurable value.
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The ODS Standard
A Midwest Work Ethic


Growth has never changed the way OnSite Dealer Solutions approaches dealership partnerships.

ODS was built in the Midwest, and the company continues to carry that mindset into every market it serves: show up, do the work correctly, take responsibility, and earn the customer's trust.

As ODS expands, leadership remains deliberate about where and how the company grows. New dealership partnerships only make sense when ODS can provide the people, management, operational support, and quality required to deliver the standard our partners expect.

That philosophy has helped ODS grow beyond its original Midwest footprint while maintaining the same commitment to dependable service, accountability, and long-term dealership relationships.

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Still Growing
One Dealership at a Time


Headquartered in Mission, Kansas, in the Kansas City region, OnSite Dealer Solutions has grown from a small Midwest operation into a company supporting dealerships across 10 U.S. states.

Yet the company's approach remains personal.

ODS team members are often among the last people to touch a vehicle before the customer does, whether that vehicle is being prepared for the front line, delivered after a sale, or returned following service. That responsibility makes quality, professionalism, and consistency critically important.

As ODS continues to grow, the focus remains on helping dealerships strengthen operations through dependable people, proven processes, customized reconditioning solutions, and technology built specifically for automotive retail.

The future of ODS will continue to be shaped the same way its history was built: one dealership relationship, one operational challenge, and one opportunity to improve at a time.
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