Powering Smarter Dealerships: The AXEL One Suite + Xpert AI
Posted Date: 10/06/25
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At OnSite Dealer Solutions (ODS), we believe technology should free you to do what matters most, selling cars and running a healthy, efficient operation. That’s exactly why our long-standing partnership with AXEL Automotive is so pivotal. AXEL isn’t just the team behind our SERV software, they are pushing the boundaries of dealership intelligence with the AXEL One Suite. On October 1, 2025, AXEL unveiled a major upgrade: AXEL One powered by Xpert AI.
A Glimpse into Prasad Chavali’s Vision
Leading AXEL is Prasad Chavali, whose more than 30 years in software design and development have spanned industries and geographies. His journey from degrees in information systems, to working at Motorola, to building startups led him into the heart of automotive operations. Over the past decade, Prasad’s focus has been clear: build scalable, integrated solutions for dealerships. The same development team that built ODS’s SERV system now drives innovation across the AXEL ecosystem.
His philosophy is simple but powerful:
“Do you want to sell cars or analyze data? The answer is to sell more cars but you need data to do it well.”
What Is the AXEL One Suite (Now Enhanced with AI)
AXEL positions itself as a “Dynamic Dealership Solutions Platform”, built to unify and streamline every operational domain. Here’s how the ecosystem works:
You don’t need to worry about AI infrastructure. There’s no huge servers needed nor standalone AI teams. Instead, you get access to a smart conversational interface that lets you ask deep operational questions like:
A Glimpse into Prasad Chavali’s Vision
Leading AXEL is Prasad Chavali, whose more than 30 years in software design and development have spanned industries and geographies. His journey from degrees in information systems, to working at Motorola, to building startups led him into the heart of automotive operations. Over the past decade, Prasad’s focus has been clear: build scalable, integrated solutions for dealerships. The same development team that built ODS’s SERV system now drives innovation across the AXEL ecosystem.
His philosophy is simple but powerful:
“Do you want to sell cars or analyze data? The answer is to sell more cars but you need data to do it well.”
What Is the AXEL One Suite (Now Enhanced with AI)
AXEL positions itself as a “Dynamic Dealership Solutions Platform”, built to unify and streamline every operational domain. Here’s how the ecosystem works:
- Core Data & Integrations — The backbone, consolidating information from DMS, CRM, HR, marketing, web analytics, inventory systems, etc.
- Reporting & Benchmarking Modules — These transform raw data into performance metrics, KPI reports, and comparisons to industry benchmarks.
- Customer Data Center & Equity Mining — Modules geared to improve customer insights, retention, and revenue harvesting opportunities.
- Operational Controls — Budgets, expenses, HR/policy compliance, SOP enforcement are all tied into the data fabric.
You don’t need to worry about AI infrastructure. There’s no huge servers needed nor standalone AI teams. Instead, you get access to a smart conversational interface that lets you ask deep operational questions like:
- What’s my service department efficiency trend this quarter?”
- Which expense lines are leaking value?”
- How does my payroll ratio compare to top-tier benchmarks?”
Xpert responds with visualizations, explanations, and actionable insight, turning data into decisions.
Why This Launch Matters for ODS Dealers
Since 2017, ODS and AXEL have worked hand in hand, starting with the SERV software built specifically to streamline recon and make-ready operations for ODS dealer customers. Of course it does more than that as it can also track, bill, and organize dealerships inventory flow, work orders, vendors and invoicing in one place. That relationship was always more than a vendor contract: AXEL evolved SERV with ODS, embedding dealership operational wisdom into the code.
Now, with AXEL One’s full suite + Xpert AI, our partnership elevates ODS customers who can now benefit from:
Why This Launch Matters for ODS Dealers
Since 2017, ODS and AXEL have worked hand in hand, starting with the SERV software built specifically to streamline recon and make-ready operations for ODS dealer customers. Of course it does more than that as it can also track, bill, and organize dealerships inventory flow, work orders, vendors and invoicing in one place. That relationship was always more than a vendor contract: AXEL evolved SERV with ODS, embedding dealership operational wisdom into the code.
Now, with AXEL One’s full suite + Xpert AI, our partnership elevates ODS customers who can now benefit from:
- Seamless integration of SERV data into the AXEL One ecosystem
- Deeper insights and diagnostics powered by AI
- A unified platform for managing operations, sales, finance, HR, and inventory
- Early access to innovations reserved for ODS-aligned dealers
In short, we’re giving our dealers a competitive edge in an industry that’s rapidly adopting intelligence and automation.
Join the Future of Dealership Management
Join the Future of Dealership Management
- Discover ODS’s SERV software and how it connects into AXEL: SERV Platform
- Explore AXEL One Suite and its modules: AXEL Automotive
With AXEL One and Xpert AI, you’re not just collecting data, you’re empowering your dealership to act on the information intelligently. The future of operations is here!
For more information on how you can partner with AXEL Automotive and OnSite Dealer Solutions, give us a call at 913-912-7384 or send us a message here.