Tailored Detail and Recon Solutions from ODS
Posted Date: 6/20/24
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At OnSite Dealer Solutions (ODS), we understand the unique labor challenges dealerships face. Every dealership is different, making it a priority for us to offer custom recon and detailing packages designed to meet the specific needs of our clients.
Our flexibility and commitment to customization ensures that you get the most out of our services, no matter the size, location, or volume of your operation. Our dedicated and vetted ODS labor force comes to your dealership and handles all detail and recon needs onsite, working hand and hand with your teams to decrease inventory turn times, increase CSI scores, eliminate labor employment headaches, limit liabilities, cut equipment and supply costs and guarantee quality workmanship.
Tailoring Packages to Your Dealership's Needs
At ODS, we pride ourselves on our ability to provide a wide range of detail and reconditioning services that can be tailored to your dealership's exact requirements.
A Few ODS Services at a Glance:
Comprehensive Customization Options
Our detailing packages are not one-size-fits-all. We understand that each dealership has its own set of challenges and goals. Here are some ways we tailor our services to fit your needs:
ODS Process: A Deep Dive into Your Dealership
Why Choose ODS?
Choosing ODS means choosing a partner committed to the success of your dealership. Our custom detailing packages are designed to enhance the appeal of your inventory, improve operational efficiency, and ultimately drive more sales and revenue.
In addition, ODS teams are incentivized by the performance of our dealerships. From improved CSI scores, turn times and inventory management to producing higher quality recon and detailing processes, our team’s paycheck is in direct correlation to our dealership clients' success.
We invite you to learn more about us by visiting the US states that we operate in, seeing our extended services and meeting our leadership team. Contact us at 913-912-7384 to learn more about our custom detailing and recon packages. We look forward to hearing from you!
Our flexibility and commitment to customization ensures that you get the most out of our services, no matter the size, location, or volume of your operation. Our dedicated and vetted ODS labor force comes to your dealership and handles all detail and recon needs onsite, working hand and hand with your teams to decrease inventory turn times, increase CSI scores, eliminate labor employment headaches, limit liabilities, cut equipment and supply costs and guarantee quality workmanship.
Tailoring Packages to Your Dealership's Needs
At ODS, we pride ourselves on our ability to provide a wide range of detail and reconditioning services that can be tailored to your dealership's exact requirements.
A Few ODS Services at a Glance:
Comprehensive Customization Options
Our detailing packages are not one-size-fits-all. We understand that each dealership has its own set of challenges and goals. Here are some ways we tailor our services to fit your needs:
- Detail Packages: Choose from basic, standard, and premium car detailing packages, each of which can be further customized based on your specific requirements. Need an extra focus on interior cleaning? We can adjust. Prefer a monthly wax treatment for all vehicles? We can do this.
- Reconditioning Services: From minor scratch and dent repairs to full-scale paint correction and interior refurbishment, our reconditioning packages can be customized to meet the specific wear and tear of used car inventory.
- Space Creation: Whether we are helping your dealership build new detail buildings, or we are using our one of a kind AI photography to eliminate current space consuming photo booths, ODS works hard to maximize space for our dealership clients.
- Volume-Based Solutions: We offer scalable solutions that can handle varying volumes of cars sold per month. Whether you're a high-volume dealership or a smaller operation, our packages are designed to scale up or down accordingly saving you valuable time and headaches of managing this internally.
ODS Process: A Deep Dive into Your Dealership
The first step in crafting the perfect package for your dealership is to take a thorough dive into your current operations with our complementary labor analysis and assessment. Here’s how that works:
1. Initial Assessment
1. Initial Assessment
- Current Labor Force Evaluation: The ODS analysis is thorough and meant to help us collectively assess your entire service department from a labor standpoint first. From porters, valets, and greeters to detail, photographers, and recon teams, we make an effort to understand your current labor situation along with your staff's strengths, any and all leadership concerns, as well as areas that could benefit from improvement.
- Staffing and Scheduling: Tired of seeing your detail staff sitting around or so busy they aren’t taking the time necessary to do the job right or turn inventory on time? Identifying high and low water mark days helps us plan for peak times, ensuring you have adequate staff during busy periods and optimized scheduling during slower days all in an effort to minimize inefficiency and maximize dealership revenue and capabilities.
- Hiring, Training, and Retention: High turnover can be a significant issue in detailing departments. It’s a big reason why OnSite Dealer Solutions was created, so we can not only provide insight and strategies that save dealerships time, energy, and money but we do our own hiring, payroll, and internal training which ensures quality and consistency for the customized services we provide.
- Current Process Evaluation: We take a close look at your current detailing and recon processes, identifying inefficiencies and opportunities for improvement and consistency.
- Inventory Turn Times: Understanding how quickly your vehicles move off the lot helps us tailor our services to ensure cars are always sale-ready. One of our top objectives is to improve average days in recon (ADR) from an industry average of 7-10 days to 2 days per dealership.
- Customer Satisfaction Index (CSI) Scores: We analyze your dealerships CSI scores to identify areas where detailing and reconditioning can directly impact customer satisfaction for service and sold car delivery.
- Discuss Collectively: Once our evaluation has been completed, it’s time to go over the action plan together. During this phase it’s pivotal that we collectively agree with the recommended strategies and understand that invariably, things can change throughout the course of the year. We want to let our clients know that it's common for us to pivot quickly with our customers based upon their shifting needs.
- Implement Action Plan: When your dealership chooses ODS, it’s our responsibility to make sure that your new dedicated team, complete with an Area Director, Area Manager, Detail Technicians and Recon Specialists, are in place to meet the goals outlined for the project. We execute a month-to-month service agreement, finalize a start date and produce our expectations at the onset of the project.
Why Choose ODS?
Choosing ODS means choosing a partner committed to the success of your dealership. Our custom detailing packages are designed to enhance the appeal of your inventory, improve operational efficiency, and ultimately drive more sales and revenue.
In addition, ODS teams are incentivized by the performance of our dealerships. From improved CSI scores, turn times and inventory management to producing higher quality recon and detailing processes, our team’s paycheck is in direct correlation to our dealership clients' success.
We invite you to learn more about us by visiting the US states that we operate in, seeing our extended services and meeting our leadership team. Contact us at 913-912-7384 to learn more about our custom detailing and recon packages. We look forward to hearing from you!