Greeter Services
Onsite Dealership Greeting Services
Aside from our more specialized roles as car detail technicians and reconditioning specialists, Onsite Dealer Solutions (ODS) provides a host of other labor force staffing solutions for car dealerships. One such role is greeter services.
A good greeter plays a pivotal role as the dealerships first point of contact a customer has when entering a showroom. Whether a customer is arriving to browse and buy a car or seeking service and repair on their existing car, greeters provide a warm and fuzzy feeling for a customer, something that is essential for repeat business and high customer satisfaction index (CSI) scores.
Serving as a front-line representative for your dealership, the greeter should understand the car business, be knowledgeable about your operation specifically, help answer basic customer questions and direct customers to the appropriate party or department.
At Onsite Dealer Solutions, our exceptionally trained greeters are employed and paid by ODS but works directly as a spokesperson for your dealership, onsite, without your dealership shelling out the high costs of bringing on a new employee internally.
ODS Greeter Role, Services and Duties Include:
- Available to Flexibly Work on Showroom Floor or Service Department
- Maintains a Clean and Professional Appearance
- Greets Customers to Determine the Nature of Visit
- Can Obtain Customer Information and Direct Customers Accordingly
- Answers Customer Inquiries and Refers More Complicated Questions Accordingly
- Introduces Customers to Service Writers, Sales Associates, Finance Department or Management
- Can Hand Out Literature and Brochures Accordingly
- Can Serve as a Telephone or Clerical Back-Up
ODS Provides Car Dealership Greeting Services For These States Currently:
Whether we are staffing your make ready detail and reconditioning department, sharing our DMS integrated inventory and vendor management software or filling other labor force solutions for our clients, like greeting services, ODS can help.
ODS is not a vendor expense, we are nationwide outsourcing partner that specializes in the automotive industry. Our ultimate goal is to bring our clients solutions that save time, money, and energy with a focus on speed to market and improved CSI scores.
We encourage you to read our story, see our work and read our reviews. If you'd like to see where ODS can help save money on your current labor issues, take advantage of our free labor analysis or reach out to our team today at 913-912-7384. If you prefer, you can email us your questions here.
Labor Force Solutions