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What Happens When Your Service Manager Becomes a Staffing Coordinator
5/13/26

What Happens When Your Service Manager Becomes a Staffing Coordinator

The Role Was Never Designed for This In a high-performing dealership, the service manager should be focused on driving technician productivity, improving workflow, and delivering a consistent customer experience. But in many stores, that’s not reality. Instead, service managers are pulled into: Covering call-offs...
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